About
A one-person studio, on purpose.
Ennis Studio is my AI advisory and research practice. When you book a workshop, you work with me from the first call to the final deliverable.
Ben Ennis is a software entrepreneur and product builder based in Michigan. With a background spanning enterprise software architecture, compliance technology, and SaaS product development, Ben founded Ennis Studio to build and operate software products that solve real problems, and hold them for the long term.
His approach starts with understanding the domain deeply, modeling the data correctly, and shipping something useful fast. Ennis Studio is the product of that philosophy applied to cybersecurity data and AI.
Ben has been at ServiceNow for more than 12 years and still works there today. For more than six of those years he has worked in technology partnerships, integrations and ecosystem advisory with ServiceNow's strategic industry and technology partners. That work spans the ServiceNow Store marketplace, the Service Graph Connector program, Store app certification and a wide range of integrations built on ServiceNow technology. He started his career at Compuware, whose application performance business became Dynatrace. Ennis Studio does not market or sell ServiceNow-specific services.
Alongside that, he builds and operates CertIndex, a Certificate Transparency data platform with an API and an MCP server, and two research sites that run on scheduled AI agent loops. Workshops pass those production lessons on to teams who would rather not learn them the hard way.
At a glance
Enterprise platforms, partner ecosystems and production AI.
12+ years
at ServiceNow, and still there today
6+ years
advising strategic technology and industry partners
3 live systems
built and operated in production: CertIndex and two agent-run research sites
1 method
start at the executive initiative, choose technology last
Career path
Earliest to today
Compuware
Guardian Consultant
Application performance monitoring, in the business that became Dynatrace
ServiceNow
Senior Technical Consultant
Hands-on platform delivery for enterprise customers
ServiceNow
Product roles
Technical Product Manager, then Product Success Manager
ServiceNow · Current
Partner Technology Architect
6+ years with strategic technology and industry partners
Ennis Studio · Current
Founder
AI advisory and research, plus CertIndex and two research sites
Partner ecosystem work at ServiceNow
ServiceNow Store marketplace
Helping partners package, list and support apps that customers install and run.
Service Graph Connector program
Connectors that bring third-party data into the platform in a consistent, trusted shape.
Store app certification
Reviewing partner apps against security, quality and supportability standards.
Partner integrations
A wide range of integrations that connect other products to ServiceNow technology.
Background only. Ennis Studio does not market or sell ServiceNow-specific services.
Where I go deep
- AI agents and MCP
- Integrations and APIs
- Data pipelines
- Security and certificates
- IT operations and observability
- Product strategy and go-to-market
The lesson from partner work
The technology is rarely the hard part. The projects that succeed tie every integration to a business outcome someone senior already owns.
How every engagement starts
Read the method →- 01
Executive initiative
What has leadership committed to deliver this year?
ExampleCut customer onboarding time in half
- 02
Outcomes and KPIs
How will we know it worked, and what is the baseline?
ExampleOnboarding from 21 days to 10
- 03
Process and capabilities
Which steps, decisions and handoffs have to change?
ExampleIntake, document review, account setup
- 04
Data and systems
Where does the information live, and who owns it?
ExampleCRM, shared inbox, billing system
- 05
AI and technology
What is the smallest set of tools that closes the gap?
ExampleDocument extraction plus one integration
Experience
Ennis Studio
Founder
- AI advisory and research
- CertIndex, ChangeRiskIntel, Control Plane Labs
- Builds and runs production data pipelines, MCP servers and AI agent loops
- Turns what works into fixed-fee workshops and research
ServiceNow
12+ years · Current
- Partner Technology Architect
- Product Success Manager
- Technical Product Manager
- Senior Technical Consultant
- 6+ years in technology partnerships, integrations and ecosystem advisory
- Works with strategic industry and technology partners
- ServiceNow Store marketplace and Store app certification
- Service Graph Connector program
- Integrations built on ServiceNow technology
Compuware
Now Dynatrace
- Guardian Consultant
- Professional Development Program
- Application performance monitoring consulting
- Part of the business that became Dynatrace
How I work
- 01
Start with the initiative
Every recommendation maps back to an initiative your executive team already owns. Technology is chosen last, and only if it moves a number that matters.
- 02
Fixed fee, written outcome
You know the price and the deliverable before you pay. No hourly meter, no scope drift.
- 03
Safety is part of the work
Every recommendation covers what data goes where, who can see it, and how it fails.
- 04
Use what you already pay for
Most teams own more AI capability than they use. New tools come last.
- 05
No affiliate or vendor commissions
I take no affiliate fees, referral fees or vendor commissions, so the advice has no thumb on the scale.
Not sure which workshop fits?
Book a free 30-minute fit call. Answer three questions first so the call is useful, then pick a time on my calendar.